Business apps for modern users are made available by Microsoft Dynamics 365, which incorporates comprehensive ERP and CRM features into the cloud and is hosted by Microsoft. As part of their effort to bring their suite of apps up to date, they have modified the license strategy and price structure of their whole Dynamics 365 product range.
Apps for certain business processes may be managed using Dynamics 365’s purpose-built business applications, which also integrate with one another in a fluid manner to form a unified cloud-based product offering.
The secret to extracting the most value from your company is to have a firm grasp on its requirements and an appreciation of how Dynamics 365 can best put up those requirements.
Microsoft Dynamics is the only cloud-based solution that provides everything you want for customer relationship management (CRM) and enterprise resource planning (ERP) in an one location.
7 Excellent Benefits of Dynamic 365
In essence, Dynamics 365 Services India integrates various skills into apps that operate in perfect harmony with one another throughout.
Also Read: Improve Customer Relationships with Microsoft Dynamics 365
Customers may have easier access to the newly added features of One Version with the assistance of Microsoft Dynamics 365. Because of this, the excessive expenses that accompany business software updates will be rendered moot, and the disruptive nature of these upgrades will be altered, both of which were deal breakers in the past.
The days are long gone when customers had to wait with additional patience in order to enjoy the advantages of new capabilities and live without the issues that came with the deployment of upgrade projects. These days, consumers no longer face any of these obstacles.
The scope of what can be achieved with Microsoft Dynamics 365 increases on a daily basis.
Now, have a look at these advantages that are available to your company:
#1. Comprehend the needs of your clients
With Dynamics 365, you may get an all-encompassing view of the customers thanks to the consolidation of all available client data. You may get a comprehensive understanding of the client journey, complete with real-time updates, by using pre-built KPIs.
You will have the opportunity to simply monitor and track the health of client relationships, as well as customise the experience that you provide to your customers.
Read: Microsoft CRM Services: How does it help in Business Automation?
#2. Extremely Practical in Every Way
Everyone is always on the go in the modern, digital world. To maintain your connection, all you need is a mobile device. Because of this, it is now possible for anybody to work from any location at any time, and a lot of people do this.
Due to the fact that Dynamics 365 is hosted in the cloud, you are able to perform all of that in addition to other things. Therefore, you are able to view client information and add data into the CRM from any location.
#3. An adaptable nature
When compared to having capital expenses, having monthly operating costs and a subscription model offers a great deal more flexibility.
Because you will just purchase the things that you need, the cost might be reduced significantly. Additionally, using Dynamics 365 removes the need that you run your own data center and servers, which may result in considerable cost savings.
Read: Why Implementing CRM for a Business is important?
#4. Track on a Stage Basis
Every seasoned salesperson knows full well that it is essential to cater one’s discussions to the particular stage in the sales funnel one is currently operating in.
The encouraging news is that Dynamics 365 will follow every opportunity through the milestones you have pre-defined for it.
#5. Centralise Data
Customers are provided with real-time reporting of their KPIs via the use of Power BI, which contributes to an improvement in sales performance through the use of data visualizations.
Tools for making decisions based on data should be made available to them so that they may improve the way the company is managed.
#6. Excellent User Interface
Because workers of the business are able to readily adapt to this new platform, the organization will spend less time and money to onboard them.
Read: How Profitable Business Leads can be seen by Utilizing the Tailor-Made CRM?
#7. Simple Help desk software
The customer relationship management (CRM) solutions provided by Microsoft Dynamics 365 provide an intuitive and user-friendly user interface, which enables you to operate more quickly and effectively inside your organization.
You will also be able to assist your service experts and agents in this manner, which will allow for the speedy role-based assignment and processing of service requests.
Read: Microsoft Dynamics 365 Benefits in Life Sciences Industry
Businesses that operate in a wide range of fields would face a significant obstacle in the absence of an enterprise resource planning solution. Workflows in the areas of sales, supply chain, projects, warehousing, manufacturing, service, and finance may all be streamlined with the help of Dynamics 365 Services.